Working at Eothen Residential Homes - Gosforth

Staff had been trained in how to use PPE safely... Systems were in place to check staff competencies... Audits were carried out to review infection control (2022 IPC inspection). People were protected from abuse... Risk assessments were in place (2019).

Staff told us, 'It is a good place to work.' There was a positive culture in the home. Staff said they felt listened to and able to contribute. Per 2019 comprehensive inspection.

Staff told us they were well trained and they were well supported and supervised by the management team. Supervision records were very detailed. Per 2019 comprehensive inspection.

The registered manager is very open to listening. Regular staff meetings occurred; staff said they felt listened to and able to contribute. Per 2019 comprehensive inspection.

The service employed an activity co-ordinator. People enjoyed visits to the library, Tynemouth for fish and chips and to events such as a river cruise and to a Chinese restaurant. Per 2019 comprehensive inspection.