Working at Enhanced Elderly Care Service -
Allendale Road, Newcastle Upon Tyne, NE6 2SB
Operated by Enhanced Elderly Care Limited
95 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Visible manager, supportive staff culture and strong safeguarding, but adequate staffing, standard training and basic activities."
Safety & Risk
7/10
✓
People were safeguarded from abuse by trained staff and any accidents or incidents were monitored and any lessons learnt were acted upon.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff told us they received the support... 'I feel like I am well supported by my colleagues and the manager.'
Staffing Levels
6/10
✓
We confirmed via staffing rotas and observations in the service that enough staff were on duty.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Records confirmed training, one to one supervisions and appraisals were up to date.
Management
7/10
✓
The registered manager was visible throughout the service and was open and transparent in their approach.
Programmes
6/10
✓
We spoke with... two activity coordinators... fire authority and police cadets visited... Christmas fayre.
Points to consider
Staffing levels meet needs but nothing special, no details on staff retention or agency use.
We confirmed via staffing rotas and observations in the service that enough staff were on duty.
Only standard training like e-learning and supervisions, no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Training was a combination of e-learning and 'face to face' training... supervisions and appraisals were up to date.
Basic activities programme with games, outings and events, no specialist or innovative approaches.
Per 2017 comprehensive inspection: activities timetable... ball games and bingo... outings to places of personal interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews