Working at Enham Trust - Care Home Services (Michael/Elizabeth & William Houses)
Macallum Road, Andover, SP11 6JR
Operated by Enham Trust
60 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Excellent leadership praised by relatives and staff plus strong safety, good training and open culture, but some agency staff use and basic activities."
Safety & Risk
8/10
✓
Medicines were stored and administered safely... Risks to people were clearly assessed... Staff had good knowledge of how to respond to accidents and incidents
Staff Culture
7/10
✓
The culture was open, and everyone's input was listened to and valued. Staff had confidence to whistle blow... A member of staff said, '[Director]... has been absolutely brilliant'
Staffing Levels
6/10
✓
'Enham do have to use agency but they are regular and they [agency staff] know people well'... 'We have enough staff to make sure people's needs are met'
Training & Dev
7/10
✓
On-going programme of development... specific subject areas... learning disability and autism awareness... regular one to one supervision and competency assessments
Management
8/10
✓
Relatives and people were extremely complimentary about leadership... 'The senior management are now amazing, such a culture change... [Director] is excellent...'
Programmes
6/10
✓
Activities coordinator... activities available... keep fit, yoga, dance fit, meditation and relaxation, choir, boccia and boxing... observed people enjoying plant making and exercises
Points to consider
They still use some agency staff sometimes, even if those workers are regular and know residents well.
'Enham do have to use agency but they are regular and they [agency staff] know people well'
Activities programme has a coordinator and offers variety like yoga, boxing and choir, but no specialist therapeutic programmes or innovative approaches mentioned.
Activities... keep fit, yoga, dance fit, meditation and relaxation, choir, boccia and boxing
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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