Last updated: 10 February 2026
"Staff feel valued by responsive managers in a positive atmosphere with strong safety measures on falls and medicines, but standard training and unclear staff retention hold it back."
Staff had completed pro-active work to reduce the need for people to take medicines and reduce risks related to falls. Staff minimised any factors which could increase the risk of falls by analysing incidents.
There was a positive atmosphere at the home, staff were engaging with people and motivated in their role. Staff were positive about management staff and told us they enjoyed working at the service.
People and relatives were positive about staffing levels at the service. Throughout the inspection, people were attended to quickly and there were enough staff in place to support with personal care and activities.
Staff had received training, supervision and ongoing support appropriate to their role.
Staff were positive about management staff and told us they enjoyed working at the service. The registered manager was responsive to feedback from stakeholders when suggestions were made about how to improve the service.
Not covered in this focused safe and well-led inspection report.
Staff get standard training and supervision for their roles, but no specialist courses or funded qualifications are mentioned.
Staff had received training, supervision and ongoing support appropriate to their role.
Staffing levels meet needs and get people help quickly, but no info on staff staying long-term or agency worker use.
There were enough trained and competent staff in place to meet people's needs. Throughout the inspection, people were attended to quickly and there were enough staff in place.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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