Working at Engelberg Care Home
1 Ash Hill, Wolverhampton, WV3 9DR
Operated by Ashberry Healthcare Limited
34 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"A reliable team with high job satisfaction and proactive management, but staffing delays and limited activities hold it back."
Safety & Risk
7/10
✓
People were protected from potential abuse and avoidable harm by staff that had received training in safeguarding. Medicine systems were efficient, and people received their medicines as prescribed.
Staff Culture
8/10
✓
All of the staff we spoke with expressed a high level of satisfaction in their employment. '[We are a] very good and reliable team here, all work well together.'
Staffing Levels
5/10
!
Staff told us people's needs were met, however not always timely. Staff said at times people had to wait. Plans to increase staffing numbers were already in process.
Training & Dev
6/10
✓
The training record we reviewed showed staff received continual training in subjects to meet the needs of the people they supported. Regular one to one supervision was completed.
Management
7/10
✓
Staff told us the registered manager was pro-active in helping with care provision when required. '[Registered manager] is a very good manager and is always there for you.'
Programmes
5/10
!
The service had a designated activities member of staff to facilitate activities. Staff felt activity provision could be increased and recruitment for a new activities member of staff had already commenced.
Points to consider
Staffing levels are enough to meet needs but staff say people sometimes have to wait, especially weekends, and more staff are being added.
Staff told us that although people's needs were met this was not always timely. Plans to increase staffing numbers were already in process.
Activities are basic with one coordinator and staff say more are needed in the afternoons and evenings.
Staff felt activity provision could be increased and recruitment for a new activities member of staff to achieve this had already commenced.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews