Working at Emsworth House Care Home with Nursing
Emsworth House Close, Emsworth, PO10 7JR
Operated by Hampshire County Council
72 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff enjoy a positive culture where they feel valued, supportive management and good training, but frequent agency staff stretch workloads and reduce chats with residents."
Safety & Risk
6/10
✓
Staff followed safeguarding processes... Medicines were managed safely... Regular audits... incidents reported, investigated... but risks within the home environment identified and addressed immediately.
Staff Culture
8/10
✓
Staff spoke of a healthy culture where they were encouraged to share their thoughts... Staff described an open culture where they felt valued, confident to make suggestions... good teamwork.
Staffing Levels
4/10
!
the impact of growth in the service and the need to use agency staff was having an impact on people’s experiences of care... agency staff were filling gaps... 'they don’t know how to do the job so it's very difficult.'
Training & Dev
7/10
✓
Staff gave positive feedback about the training they received and opportunities available for professional development... Staff felt supported and received supervision.
Management
7/10
✓
Staff spoke highly of the management team... described the registered manager as knowledgeable, approachable and visible and supportive.
Programmes
6/10
✓
wellbeing lead encouraging people to participate... trolley with wide range of options... developing special areas including garden, spa... purposeful activities such as garden or animal care.
Points to consider
Frequent agency staff who often don't know the residents or job well make workloads harder and mean less time for chats with people.
the need to use agency staff was having an impact... 'We have the numbers on the floor don't get me wrong, but they don’t know how to do the job so it's very difficult.' Another told us, 'We get some regular [agency staff] but a lot are new faces each time, which make our job ten times harder.'
Service growth means staffing feels stretched at times even if numbers are there on paper.
People said they would like staff to have more time to spend with them... staff were busy and felt they did not have time to stop and chat... call bells were answered promptly, but there were sometimes delays.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews