Working at Emmaus House

Only standard mandatory training like moving people and infection control, no recent dementia training or specialist courses.

Staff had not received recent training in relation to dementia care.

Staffing is usually enough but sometimes there are shortages when things get busy.

Sometimes we notice there is a shortage. Sometimes there are situations when there is a lot going on.

Activities mostly in mornings, afternoons can be quiet with little to do.

People referred to a lack of activity during the afternoons... nothing in the afternoon.