Working at Emmanuel House Care Home
15-17 Southfield, Hessle, HU13 0EL
Operated by Emmanuel Care Home Ltd
44 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Good staff training and safety practices, but audits miss issues and medication records are not always complete."
Safety & Risk
7/10
✓
Risk assessments had been carried out to mitigate the risks to people. Medicines were managed safely. Accident and incidents were monitored and analysed.
Staff Culture
6/10
✓
Staff told us they felt well supported by the management team.
Staffing Levels
6/10
✓
There was sufficient staff to meet people's needs. A member of staff told us, 'The registered manager increased the staffing levels. It's been really positive, we have more time to spend with people.'
Training & Dev
7/10
✓
Staff received induction and ongoing training. The staff completed mandatory online training, and additional training was sourced... such as dementia friends and training from a physiotherapist.
Management
4/10
!
Although governance systems had been developed and improved, some areas still required further work. Audits had not always identified or acted on improvements that were required.
Programmes
6/10
✓
The service had an activity coordinator who provided regular activities... We observed people taking part in a variety of activities... such as, 'pampering' and arts and crafts... gardening... access the local community.
Points to consider
The manager is in place but oversight is not strong enough because audits miss some issues and records are not always complete.
Audits had not always identified or acted on improvements that were required. Records were not always completed robustly.
Medication records are not always done to best practice even though medicines are managed safely.
Medication records were not always completed in line with best practice guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews