Working at Emerson House
22A Elmleigh Road, Bristol, BS16 9EX
Operated by Community Homes of Intensive Care and Education Limited
8 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Clear leadership and supportive staff culture, but staff shortages mean agency use and fewer outings alongside limited activities."
Safety & Risk
7/10
✓
Detailed risk assessments were in place to identify and help minimise the chances of people experiencing harm.
Staff Culture
7/10
✓
Staff said they felt well supported and had the information they needed to undertake their roles and responsibilities.
Staffing Levels
5/10
!
Over the last six months there had been a reduction in full time staff as staff had left. Staff said this had impacted on how often people had been able to go out from the home. Agency staff had been used.
Training & Dev
6/10
✓
Training records confirmed staff had attended training in subjects, such as learning disability issues, mental health issues, medicines management, safeguarding from abuse, health and safety, food handling safety, first aid, and infection control.
Management
7/10
✓
The registered manager conveyed clearly to us that they provided positive leadership. For example, they demonstrated a very in-depth understanding of the needs of the people who lived there and spoke about people very warmly.
Programmes
4/10
!
The inspection was prompted in part due to... an allegedly lack of stimulation for people who lived at the home. Although no breaches were found we have found evidence that the provider needs to make improvements.
Points to consider
Staff numbers dropped recently so they use agency workers and outings for residents happen less often.
Over the last six months there had been a reduction in full time staff as staff had left. Staff said this had impacted on how often people had been able to go out from the home. Agency staff had been used.
Not much going on for activities or engagement so days feel routine.
The inspection was prompted in part due to concerns received about people's care... as well as an allegedly lack of stimulation for people who lived at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews