Working at Emerson Grange
Emerson Park, Swanley, BR8 7FP
Operated by Hextable Care Limited
85 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive visible managers and positive staff culture with safe practices, but some agency staff and standard training hold it back."
Safety & Risk
7/10
✓
Safeguarding concerns were dealt with appropriately... Risks to people were managed safely... Medicines were managed safely... audits were carried out monthly.
Staff Culture
7/10
✓
Staff were positive about the management team and felt supported... 'The managers here are fantastic, very supportive... It is a very friendly place to work.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... The service was actively recruiting additional staff to help reduce the use of agency staff.
Training & Dev
6/10
✓
Staff were appropriately trained... training provided... included key areas such as safeguarding and manual handling. Additional training was also given... such as learning disabilities training.
Management
7/10
✓
The management team were new... People, relatives and staff were positive about them, said their door was always open and they were visible... Positive changes had been made.
Programmes
6/10
✓
An activities team were in place to provide a variety of activities... We observed singing, dancing, quizzes... Halloween party... trips out on the minibus.
Points to consider
Enough staff to cover shifts, but some agency workers are used while recruiting more permanent ones.
The service was actively recruiting additional staff to help reduce the use of agency staff. Where agency staff were used, the same staff were requested.
Activities team runs regular quizzes, singing, trips and events, but nothing specialist or innovative.
An activities team were in place to provide a variety of activities... singing, dancing, quizzes and other Halloween themed games.
Only standard training like safeguarding and manual handling plus some extras like dementia care, no funded qualifications or career development.
The training provided to staff included key areas such as safeguarding and manual handling. Additional training was also given to staff to help care for individual needs, such as learning disabilities training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews