Working at Elysium Care Partnerships Limited - 89 Ewell Road
89 Ewell Road, Surbiton, KT6 6AH
Operated by Elysium Care Partnerships Limited
9 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff feel exceptionally supported with excellent management feedback, but newer staff sometimes need guidance on residents' behaviours and training lacks specialist courses."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety. They responded appropriately to safety incidents to ensure lessons were learned and changes were made as needed.
Staff Culture
9/10
✓
The provider cared about and promoted the wellbeing of their staff, and was exceptional at supporting and enabling staff to always deliver person-centred care. Staff gave excellent feedback about the support they received.
Staffing Levels
7/10
✓
The registered manager told us, and other staff confirmed, there were always sufficient staff available to ensure people received the support they needed at all times.
Training & Dev
6/10
✓
Initial induction with staff and thereafter quarterly supervisions to discuss their performance, welfare and training needs. There was a system of annual appraisals in place as well as ongoing training.
Management
8/10
✓
Staff gave excellent feedback about the support they received at the service and about the management in particular.
Programmes
6/10
✓
They had a choice to take part in a variety of activities of their choosing which included swimming and visiting a nightclub.
Points to consider
Newer staff sometimes do not know residents behaviors and triggers as well, so more experienced staff may need to guide them.
Most staff understood people’s needs and were able to identify particular behaviours... but relatives said this was not always the case among newer staff.
Only standard induction, supervisions, and ongoing training mentioned, no specialist courses or funded qualifications.
Initial induction with staff and thereafter quarterly supervisions... annual appraisals... ongoing training.
Varied activities like swimming and nights out but no dedicated coordinator or specialist programmes.
a variety of activities of their choosing which included swimming and visiting a nightclub.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews