Working at Elysium Care Partnerships Limited - 78 Park Road
78 Park Road, Hampton, TW12 1HR
Operated by Elysium Care Partnerships Limited
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Approachable management and good training create a supportive culture, although more night staff and fuller activities would help."
Safety & Risk
7/10
✓
Potential risks to people were assessed and managed... People were safeguarded from the risk of abuse. Staff were able to identify different types of abuse... Incidents and accidents were promptly recorded... with clear accountability as well as actions to address.
Staff Culture
7/10
✓
Staff were equally as complimentary about the support they received from the management team. They told us, '[Registered manager] is amazing, very good, he listens to everyone' and 'I think all staff are happy to go directly to him and tell him our problem, we wouldn't hesitate.'
Staffing Levels
6/10
✓
Staffing levels were sufficient in meeting the care needs of people that lived at the home. Staff reported that additional night staff would be beneficial; this was being addressed by the provider.
Training & Dev
8/10
✓
Staff were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... positive behaviour support, trauma-informed care... We reviewed the provider training matrix and found that the majority of staff were up to date with all provider requirements.
Management
8/10
✓
Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. Staff told us, '[Registered manager] is amazing, very good, he listens to everyone'
Programmes
6/10
✓
Staff told us, 'We go companion cycling, to music sessions, hydrotherapy, swimming lessons and horse riding. We can do drawing, lego and puzzles.' The service introduced a magazine of 'pandemic proof' activities.
Points to consider
Staffing is adequate but staff say they could use more night staff, and there has been some staff turnover even if improving.
Staff reported that additional night staff would be beneficial; this was being addressed by the provider. Some relatives raised the issue of staff turnover, however also noted that this had improved lately.
Activities are varied but relatives say they have been slow to fully return after COVID and want to see more.
Relatives told us that some activity engagement had been slow to return. Comments included, 'The staff do try but we would like to see more activities'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews