Working at Elysium Care Partnerships Limited - 13 Alexandra Gardens

People received their medicines safely and as prescribed. However, some of the procedures for storing and recording medicines had not been followed.

Comments from staff included, “There is teamwork, and the managers are supportive” and “I think the culture is positive and staff work well together.”

The provider deployed enough staff to meet people’s needs and keep them safe. There was an established staff team. Staff absences were covered by the provider’s own permanent staff. Most of the staff had worked at the service for several years.

Staff undertook a range of training, including specialist training about supporting people with a learning disability, communication and how to respond to challenging situations.