Working at Elysian Villas
21a King Street, Bristol, BS15 1DL
Operated by Milestones Trust
13 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Strong safety measures, stable staffing and positive team culture, but training lacks funded qualifications and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
Per 2020 targeted inspection: We were assured that people were protected by the prevention and control of infection. Examples include staff trained in zoning and cohorting, individual risk assessments, effective PPE use and testing access.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about working in the home. Staff felt confident and able to discuss any concerns with senior staff. Per 2020: Teams continued to celebrate the positive things that happen and the wellbeing of the team is valued.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: recruitment had improved since our last inspection and use of agency staff was now minimal. There were sufficient numbers of staff to ensure people were safe and their needs were met.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were positive about the training and support they received. Training provided to staff included safeguarding, positive behaviour support, epilepsy awareness and first aid.
Management
7/10
✓
Per 2019 comprehensive inspection: The service was well-led. The recent change from nursing to residential care had been well managed with no impact on the quality and safety of care.
Programmes
6/10
✓
Per 2019 comprehensive inspection: One person was out working at a farm when we visited. An aromatherapist visited the homes whilst we were inspecting. One person regularly went to a music activity. People attended community based activities when they wished to. Two people for example were supported to take part in a trampolining activity.
Points to consider
Training covers basics and some specialist areas like behaviour support, but no funded qualifications or career development mentioned.
Per 2019 comprehensive inspection: Training provided to staff included safeguarding, positive behaviour support, epilepsy awareness and first aid.
Varied interests like farm work, music and outings are supported when staffing allows, but no dedicated activities coordinator or specialist programmes.
Per 2019 comprehensive inspection: Staff confirmed that people were able to go out as they wished and staffing numbers enabled them to do so.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews