Working at Elwis House
Flat 1 Elwis House, London, SE26 5TP
Operated by PLUS (Providence Linc United Services)
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and positive team culture where staff feel valued and supported, but lack of stable staffing and limited activities programmes hold it back."
Safety & Risk
7/10
✓
People lived safely because the service assessed, monitored and managed safety well. Risk assessments were reviewed when a person's needs changed... Staff learned from incidents... manager used staff meetings to discuss previous safety incidents.
Staff Culture
8/10
✓
Staff were positive about how the team worked together to improve the quality of people's lives... 'I love my job... We are working as a team and we are always changing and improving things. You never stop learning.' Staff felt respected, supported and valued by senior staff.
Staffing Levels
6/10
✓
There was enough appropriately skilled staff to meet people's needs and keep them safe. The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted.
Training & Dev
7/10
✓
The service offered a range of ongoing training to ensure staff continued to develop skills and knowledge. The training package included person-centred active support and engagement and sensory training... Staff received support in the form of continual supervision, appraisal...
Management
8/10
✓
The registered manager worked directly with people and led by example. They spent time with staff, people and family discussing people's needs and improvements... Staff felt respected, supported and valued... 'The [registered] manager's approach is unique and very understanding. She is very supportive...'
Programmes
6/10
✓
Staff had been reaching out to local learning disability social groups... One person told us about a regular lunch club and local men's group... With guidance... embed an active support model... supported people to arrange holidays... birthday party.
Points to consider
Staffing levels are enough to meet needs safely, but no details on low staff turnover or agency use to show stable team.
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted.
Some varied activities like community groups and helping with cooking or events, but no dedicated coordinator or specialist programmes to enrich the role.
The service was working to improve the choices of activities for all people. Staff had been reaching out to local learning disability social groups... regular lunch club and local men's group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews