Working at Elvy Court Care Home
200 London Road, Sittingbourne, ME10 1QA
Operated by Avery Homes (Nelson) Limited
55 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Approachable managers and a supportive team culture stand out, although staffing relies on agency workers and training is only standard."
Safety & Risk
7/10
✓
Medicines were regularly audited to check they were administered, recorded and stored safely. An internal and external audit had been completed in June 2021.
Staff Culture
7/10
✓
Staff reported there was clear communication within the staff team. They told us they received support from one another and the deputy and registered manager.
Staffing Levels
5/10
!
The majority of feedback was there were sufficient staff on duty, although there were some comments about staffing levels on the first floor and the use of agency staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff training was up to date. Staff told us that they received all the training they needed to make sure people received the care and support that they needed.
Management
7/10
✓
Everyone told us the registered manager was a visible presence at the service and that they and the deputy manager were approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A wide range of activities were provided to promote people's wellbeing. A relative said, 'The activities have improved. People are more engaged.'
Points to consider
Staffing is adequate but relies on agency workers and there were comments about levels on one floor.
The majority of feedback was there were sufficient staff on duty, although there were some comments about staffing levels on the first floor and the use of agency staff.
Only standard training and supervisions with no funded qualifications or specialist programmes mentioned.
Per 2019 comprehensive inspection: Staff received mandatory training and had regular updates. When specialist training was required, for example, to support people living with dementia or mental health needs training was provided.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews