Last updated: 10 February 2026
"Staff feel supported by available managers and benefit from strong safety through incident analysis, although basic activities and standard training hold it back."
The registered manager analysed accidents and incidents to enable them to identify any emerging themes or patterns to improve the care provided.
Staff were familiar with this and told us the actions they would take if they had any concerns.
People were supported by sufficient numbers of trained staff who were recruited safely.
Staff confirmed they had received training on the mental capacity act and records demonstrated this.
The staff team told us the management team were supportive and available to them, if they had any issues or concerns.
We saw throughout the day a variety of activities were available to people.
Staff numbers are sufficient but they are reviewing their tools after advice to check if the mix of skills fits needs better.
The registered manager advised us that following guidance from health care stakeholders, they were reviewing other dependency tools to ensure they were using up to date guidance.
Only standard training like safeguarding and mental capacity mentioned, no specialist courses or funded qualifications for career growth.
Systems were in place to manage safeguarding incidents and staff were trained in safeguarding people from abuse.
Variety of basic activities available but no coordinator or special programmes like pet therapy, so role lacks creative variety.
We saw throughout the day a variety of activities were available to people.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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