Working at Elton Park Care Home

The provider had a good learning culture and people could raise concerns. Managers investigated incidents. People were safeguarding from avoidable harm and abuse.

Staff told us they felt supported in their role and their suggestions about the service provided were listened to. This included in staff meetings and one to one supervision meetings.

There were enough staff with the right skills, qualifications and experience, and the management team kept this under review.

Managers made sure staff received training and regular appraisals. Staff received training relevant to their role and received one to one supervision meetings.

Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally.

There was an activity coordinator in place... Various activities were provided including a therapy dog, which people enjoyed, visiting entertainers, monthly armchair boxercise and monthly visits from a local church.