Working at Elton House Care Home

People were protected from avoidable harm and abuse by staff. Risks to people's safety had been identified and assessed. Staff followed people's risk management plans to keep them safe.

Staff told us there was a good morale amongst the staff team and that any issues were managed swiftly. They said meetings were frequently held and were useful.

People told us there were usually enough staff to keep them safe... staffing levels provided at the time of the inspection were at the assessed levels required.

Staff told us they had received training in areas such as safeguarding, mental capacity, mobility and dignity. One staff member said, 'We have our mandatory training and update training. In addition, every two weeks the registered manager will do themed training.'

Staff spoke positively about the registered manager, commenting on how supportive they were. One staff member said, 'The manager is always there. It's an open-door policy, I find they are helpful.'