Last updated: 10 February 2026
"Staff feel supported by management and enjoy their work, but agency staff use and no activities coordinator limit engagement."
We were assured that the provider's infection prevention and control policy was up to date... using PPE effectively and safely.
Per 2019 comprehensive inspection: Staff enjoyed their work. One member of staff said, 'I feel so rewarded working with these fabulous residents every day.'
Per 2019 comprehensive inspection: There were enough suitable staff deployed... Due to the difficulty in recruiting permanent staff, the registered manager employed some agency staff.
Per 2019 comprehensive inspection: The registered manager organised additional training so that staff would be able to meet people's specific needs. For example, some of the nurses had done phlebotomy training.
Per 2019 comprehensive inspection: Staff felt involved in the home, supported by the registered manager and said their ideas were listened to.
Per 2019 comprehensive inspection: At the time of the inspection there was no activities coordinator employed. The local authority safeguarding team... commented there were not enough activities taking place.
Staffing is adequate but they use some agency staff because of hiring difficulties.
Due to the difficulty in recruiting permanent staff, the registered manager employed some agency staff.
No activities coordinator, so fewer chances for creative engagement beyond basic care.
At the time of the inspection there was no activities coordinator employed... local authority safeguarding team... commented there were not enough activities taking place.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp