Working at Elstree Court Care Home
64 Meads Road, Eastbourne, BN20 7QJ
Operated by HC-One No.1 Limited
41 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong team spirit and clear leadership, although staffing shortfalls mean staff do extra shifts and training is mostly standard."
Safety & Risk
6/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections. We were assured that the provider was using PPE effectively and safely.
Staff Culture
8/10
✓
There was a strong team spirit, and staff told us staff help each other out. One staff member said, 'We are there for each other, and help each other at work and support each other with life too.'
Staffing Levels
5/10
!
Some staff had been doing extra shifts to cover some staffing shortfalls and felt they had been appreciated.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff completed essential training throughout the year. The training programme was varied and reflected the needs of people living in the service.
Management
7/10
✓
The registered manager had a high profile and worked closely with the staff team. There was a clear management structure that staff understood.
Programmes
6/10
✓
The activities staff had undertaken relevant training and were providing varied and personalised activity and entertainment. For example, each person was visited on a daily basis by an activity staff member.
Points to consider
Staff have to pick up extra shifts sometimes to cover gaps in rotas.
Some staff had been doing extra shifts to cover some staffing shortfalls
Only standard training and some updates, no specialist courses or funded qualifications mentioned.
Per 2018 comprehensive inspection: Staff completed essential training throughout the year. This training was co-ordinated by the registered manager who ensured staff completed the required training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews