Last updated: 10 February 2026
"Visible supportive managers, stable staffing with long-serving team members, and a passionate positive culture."
Improvements had been made and the service is no longer in breach... People were supported safely... risk assessments in place... Staff were trained... knew how to recognise and act on any signs of abuse... incidents discussed in team meetings... good infection prevention.
Staff enjoyed working at the service and felt well supported by the management team... Staff spoke passionately about how well this had been implemented... Staff were passionate about supporting people.
There were enough staff to support people safely and spend quality time... the staff team was consistent... A lot of the staff team have worked at the service for a long time... Staff told us there were enough staff... to sit and spend time with people.
Staff had training in all areas relevant to their job role... Staff had embraced training about best practice when supporting people living with a learning disability and autistic people... The management team ensured... staff to attend training and upskill... competency to do so assessed regularly.
The manager and deputy manager were visible at the service... Staff felt well supported... regularly had a chance to discuss ideas and feedback... felt listened to by the management team.
Management and staff team had prioritised supporting people to access... local community... worked with various partners... day services, places of worship and shops... supported to achieve goals... community trips, garden activity, learn new skills.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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