Last updated: 9 February 2026
"Staff feel supported by management with good training and a family atmosphere, but basic activities and unpleasant odours hold it back."
Medicines were safely managed. Risks to people were assessed... The home was clean and hygienic apart from unpleasant odours in two bedrooms.
Staff told us they were supported... Staff said they felt supported by the registered manager. One staff member told us, 'It's a family home.'
The service provided sufficient staff to meet people's needs. We observed there were enough staff to meet people's needs.
Staff were trained in nationally recognised courses such as the National Vocational Qualification (NVQ) or Diploma in Health and Social Care. Six of the 22 care staff had a NVQ or Diploma. Staff received regular supervision and appraisal.
Staff said they felt supported by the registered manager. The registered manager was motivated, open and transparent to making improvements if there were any mistakes.
Activities included arts and crafts, cake decorating, tea dances, films, quizzes and entertainment from visiting musicians.
Only basic activities like quizzes, crafts and music, so the role is mostly routine personal care without much variety.
Activities included arts and crafts, cake decorating, tea dances, films, quizzes and entertainment from visiting musicians.
Unpleasant odours in two bedrooms mean the workplace is not always fresh and clean.
The home was found to be clean and hygienic apart from unpleasant odours in two bedrooms.
Staffing is adequate to meet needs but nothing special, with no details on stable team or low agency use.
Sufficient numbers of staff were provided to meet people's needs. We observed there were enough staff to meet people's needs.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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