Working at Elpha Lodge Residential Care Home
Elpha Lodge, Morpeth, NE65 9RR
Operated by Elpha Lodge Residential Care Home Limited
24 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Approachable supportive management and good staff teamwork culture, although basic training and limited activities lack development."
Safety & Risk
6/10
✓
Medicines were generally managed well, and some updates were addressed immediately to further enhance processes. Staff followed infection control procedures although we found some areas which needed attention. The registered manager addressed these.
Staff Culture
7/10
✓
Staff said there is a “good staff teamwork and culture. Staff said the management team shared the same values with them to make a good place for people to live.”
Staffing Levels
6/10
✓
People and relatives said there was enough staff. Staff commented, “We have enough staff to allow us to support people in a personalised way.”
Training & Dev
6/10
✓
Staff said they had essential training during their induction and felt that specialist training was beginning to improve. The registered manager said this was being arranged.
Management
7/10
✓
Staff described the management team and director as approachable and supportive. One staff member commented, “The manager is a good listener and gets things done.”
Programmes
5/10
!
There was a good selection of activities taking place. Activity staff had a range of leisure interests taking place within the service and outside in the community.
Points to consider
Only basic training with specialist courses just getting started, no career development or funded qualifications.
Staff said they had essential training during their induction and felt that specialist training was beginning to improve. Some staff said it would be beneficial to have training to understand the specific neurological conditions of the people who lived there. The registered manager said this was being arranged.
Just a basic range of activities so the role lacks variety beyond routine care.
There was a good selection of activities taking place. We found a small number of records which needed to be updated, but the provider assured us this was to be immediately addressed.
Staffing is adequate for personalised care but no evidence of low agency use or great stability.
There was enough suitably recruited staff on duty. Staff said they were appreciative of the staffing levels... We have enough staff to allow us to support people in a personalised way.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews