Last updated: 9 February 2026
"Supportive management, positive staff culture and good training, although agency staffing and basic activities without a coordinator need attention."
2021: Staff received infection control, COVID 19 and PPE training and followed safe hygiene practices; Per 2019: Medicines were managed, administered and stored safely and safeguarding systems robust.
Per 2019 comprehensive inspection: One member of staff commented, 'I feel very supported, we all support each other. I have regular supervision and the training is good.'
Per 2019 comprehensive inspection: There were enough staff to meet people's needs and recruitment systems worked to reduce risk.
Per 2019 comprehensive inspection: Staff received training in a range of topics and specialised areas such as safeguarding, mental capacity act, equality and diversity, fire safety, epilepsy, anxiety, alcohol misuse, cognitive behavioural therapy, breakaway techniques and conflict management.
Per 2019 comprehensive inspection: Staff spoke positively about the registered manager saying how, 'supportive and well managed' the service was.
Per 2019 comprehensive inspection: Staff supported people to pursue hobbies and interests, for example, local social club, volunteering at a local farm, arts and crafts, baking and group outings to coastal areas.
Enough staff to cover needs and safe hiring checks, but no details on low agency use or staff saying workloads feel easy.
Per 2019: There were enough staff to meet people's needs and recruitment systems worked to reduce risk.
Varied basic activities like club visits, volunteering, arts, crafts and outings, but no specialist programmes or activities coordinator to make shifts more creative.
Per 2019: two people regularly attend a local social club and another person enjoyed volunteering at a local farm. Other activities people enjoyed, included, arts and crafts, baking and group outings to coastal areas or places of interest.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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