Last updated: 9 February 2026
"Supportive management and positive staff culture, but infection control lapses and tight staffing hold it back."
Most staff wearing PPE correctly however some staff were not... cleaning records were not always completed... visitor systems not followed during the inspection. Per 2022 IPC inspection.
Staff told us they enjoyed working at the service... open culture... 'I like to work here, I think I will retire here!' 'I just love it'. Per 2017 comprehensive inspection.
There were adequate levels of staff to provide safe care... 'We have enough staff.' Per 2017; 2022 notes measures to mitigate COVID-19 related staff pressures.
92% of staff were up to date with all mandatory training. Effective induction programme... regular supervisions and appraisals. Per 2017 comprehensive inspection.
The manager provided effective leadership... Staff felt well supported by the management team. Staff spoke very positively about the manager. Per 2017 comprehensive inspection.
Programme of activities provided by a dedicated activities staff member... weekly activities programme in addition to external entertainers and trips... pat dog. Per 2017 comprehensive inspection.
Staffing is adequate but staff say there could always be more to make things easier.
'There are enough staff, but there could always be more! We have a good team and all pull together.' Per 2017 comprehensive inspection.
Some lapses in infection control like not all staff wearing PPE right and incomplete cleaning checklists.
We observed most staff wearing personal protective equipment (PPE) correctly in line with current government guidance however some staff were not... records were not always completed. Per 2022 IPC inspection.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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