Working at Elmstead Care Home

Safeguarding effective with prompt referrals; medicines managed safely; accidents monitored and lessons learned; risks assessed and reviewed regularly.

Staff described family-like atmosphere: 'It's like family here', 'We really are like family here, most of us have been here for years'.

Staff retention was very good with many long-serving staff; 'enough staff to meet people's needs in a timely manner' observed throughout inspection.

Staff spoke highly of the registered manager: 'The manager is just great, so supportive' and 'The manager is the best. She manages the home well and gives us staff support.'

Innovative programmes like The Elmstead Arms pub, café, breakfast club, adopted kittens for dementia, in-house scouting day, home marathon, community links with garden centre and scouts.