Working at Elmsmead
82 South Road, Taunton, TA1 3EA
Operated by Voyage 1 Limited
12 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"A warm, relaxed culture and stable staffing with supportive management, although activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
People received their medicines safely... protected from abuse because staff understood how to keep them safe... Risk assessments were carried out... encouraged to positive risk take.
Staff Culture
8/10
✓
One member of staff said, 'I just love it here'... Another staff member said, 'Everyone is so comfortable. Everyone is so relaxed.'... 'Warmth and atmosphere' and 'Made to feel very welcome'.
Staffing Levels
7/10
✓
'There are always enough staff'... registered manager proud of the amount of staff now choosing to stay working at the home. Some staff said it was the 'Best we have seen it'.
Training & Dev
7/10
✓
lots of specialist training to meet the needs of the people. Examples of this were around autism and positive behaviour training... focus on face to face training by the provider.
Management
7/10
✓
People and staff spoke highly about the registered manager and their deputy... 'The manager and deputy do a great job and listen to staff'.
Programmes
6/10
✓
People had enriched lives with a range of activities... went out to the shops... travel on a famous steam train. Other people had been on trips to visit the theatre and go to the seaside.
Points to consider
Staff support varied activities like outings to the theatre, seaside, and steam trains, but no dedicated coordinator or specialist programmes to really enrich the role.
People had enriched lives with a range of activities to participate in line with their needs and interests... trips to visit the theatre and go to the seaside... travel on a famous steam train.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews