Last updated: 10 February 2026
"Reliable staffing and a supportive culture shine through, but no registered manager and medicines safety issues weaken leadership."
We identified a breach of the legal regulations in relation to safe care and treatment, specifically medicines management.
Management supported an open door policy so that everyone had the chance to speak openly and honestly, and to ensure an inclusive, supportive culture was established and maintained.
There were enough staff to meet people's needs with low reliance on agency staff. There were no vacancies at the time of the assessment.
Staff completed training including medicines training and staff were up to date with the completion of their courses.
The home was without a manager who was registered with the CQC.
The service organised monthly resident’s meetings and issues such as activities, food choices and wider care was discussed.
No permanent manager in place, so leadership and oversight are weak.
The home was without a manager who was registered with the CQC.
Medication errors and missing guidance mean safety isn't fully reliable.
We found a medicines error on 1 of the records we checked, this was raised with the manager to be addressed.
No activities coordinator or varied programme, so the role is mostly routine personal care.
Relatives talked of staff who encouraged their relatives to join in with activities and also understood when they did not want to.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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