Working at Elms House
24-26 Woone Lane, Clitheroe, BB7 1BG
Operated by Mrs Joanne Brown
6 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Supportive management, stable long-serving staff and a close-knit family culture, although training is outdated and lacks specialist courses."
Safety & Risk
8/10
✓
2022: 'We were assured that the provider was using PPE effectively and safely... preventing... infections... infection outbreaks could be effectively prevented or managed'; per 2018: Medicines audits, safeguarding training, risk assessments reviewed.
Staff Culture
9/10
✓
Per 2018 comprehensive inspection: Staff described 'It's like an extended family... There's a lot of love, care and support'; 'I like it here. I feel part of a close knit team'; praised by people, relatives and professionals.
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'There are always enough staff'; 'lots of the staff have been here a long time too'; staff said 'We spend a lot of time with people. We've got lots of time for them'.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff received effective induction and appropriate training, regular supervision, but 'some staff training had not been updated for some time'.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff said 'The management are fantastic. We're well supported. You can raise anything and it's sorted straight away'; manager and deputy approachable, acted on feedback including updates during inspection.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People supported with 'variety of activities in the home and the community' including games, movie nights, social clubs, life skills classes, exercise, lunch clubs, cricket, annual holidays, themed events; sensor mats, telemedicine.
Points to consider
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff received effective induction and appropriate training... Some staff training had not been updated for some time.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews