Working at Elmhurst Residential Home

Activities are basic and not adapted for people's different needs or dementia levels, so the role involves mostly routine personal care.

the type activities delivered did not always take into consideration people's varying abilities and cognition. We recommend that the registered manager access appropriate training and development for staff on the provision of meaningful activities which meet the varying needs of people living at the home.

Only standard required training with no mention of specialist courses or funded qualifications.

Staff received the required training and support and applied learning effectively in line with best practice.

Recruitment checks miss some details like full job history, even though staffing levels are adequate.

We did find that a full employment history and gaps in employment were not always explored.