Working at Elmdon House
190 Elmdon Lane, Solihull, B37 7EB
Operated by Midway Care Ltd
6 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff receive strong training and a positive culture encouraging suggestions, but activities are limited and staffing is under review due to vacancies."
Safety & Risk
7/10
✓
People were looked after safely. Staff received safeguarding adults training and knew how to report any safeguarding concerns to the local authority or CQC.
Staff Culture
7/10
✓
The support staff were encouraged to make suggestions about how the service could be improved and how the lives of people could be enhanced.
Staffing Levels
6/10
✓
Staffing numbers on duty each shift ensured each person's care and support needs could be met. These were currently under review because one person's needs were increasing.
Training & Dev
7/10
✓
Support staff were encouraged and supported to undertake additional health and social care qualifications. Seven members of staff had completed a level three qualification and one other had level two.
Management
6/10
✓
Feedback we received from staff was that the management team were approachable and supportive.
Programmes
4/10
!
Whilst meaningful social activities were encouraged, the support team respected people's wishes not to leave their home where they feel safe.
Points to consider
Days are mostly at home with basic choices like meals and paint colors, since residents prefer not to go out much.
Whilst meaningful social activities were encouraged, the support team respected people's wishes not to leave their home where they feel safe.
Staff numbers are enough now but under review with three vacancies as needs change.
The service currently had three vacancies. ... Staffing numbers on duty each shift ensured each person's care and support needs could be met. These were currently under review.
Manager splits time across services so not full time on site every day.
The registered manager and project manager shared their time between the service and another local care service run by the same provider.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews