Working at Elmdene
44 Elmdene Road, London, SE18 6UB
Operated by Sunrise Mental Health Ltd
5 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Rehabilitative programmes and safety practices excel with good training and supportive culture, although no registered manager holds it back."
Safety & Risk
8/10
✓
Staff understood how to recognise abuse and how to report concerns... People's medicines were managed safely... The provider reviewed [incidents] and took actions to prevent them from happening again.
Staff Culture
6/10
✓
People and staff told us that the provider was approachable and open to new ideas. Staff felt well supported and involved in running the service. 'I will rate the provider 10/10. All the managers here listen and are supportive.'
Staffing Levels
6/10
✓
There were sufficient number of staff on duty to meet people's needs. One member of staff said, 'We are enough on each shift. The managers are always on-call if we need extra support.'
Training & Dev
7/10
✓
Records seen confirmed that staff had received training such as safeguarding, mental health awareness, Mental Capacity Act (MCA) 2005, Deprivation of Liberty Safeguards (DoLS) and other training specific to the needs of people using the service... regular one to one supervisions.
Management
2/10
✕
There was no registered manager in post. The provider was in the process of registering to become the registered manager.
Programmes
8/10
✓
The service supported people with rehabilitative programmes... develop new skills for daily living, and gain meaningful occupation... Each person had an individualised activity plan... supported to move on to independent living services.
Points to consider
No permanent manager in post yet.
There was no registered manager in post. The provider was in the process of registering to become the registered manager.
Staffing is adequate but managers are on call for extra help when needed.
The managers are always on-call if we need extra support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews