Working at Elmcroft Care Home
Brickhouse Road, Maldon, CM9 8JX
Operated by Elmcroft Care Home Limited
54 bedsNursing homes
Workplace Score
4.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.1/10
Key Finding
"New management earning praise with strong training and improving culture, but no activities and weak safeguarding hold it back."
Safety & Risk
3/10
✕
Continued breach in safeguarding with systems not fully effective; staff not always able to recognise or act on abuse, unexplained bruising and outdated restrictive practice in care plan.
Staff Culture
5/10
!
Manager working closely with staff to build trust and positive culture; staff report feeling less scared and more supported, calm atmosphere, but some lingering blame culture evident.
Staffing Levels
4/10
!
Sufficient care staff on shift and safe recruitment, but people left unoccupied for long periods without meaningful engagement and dependency tool does not fully reflect person-centred needs.
Training & Dev
5/10
!
Staff receive induction, training and supervisions; leaders invested heavily including Care Certificate and Staff Champions, but impact not yet fully evident and some knowledge gaps.
Management
4/10
!
New management team in post including new home manager and Nominated Individual; consistently positive feedback about the new management team from staff and relatives, but continued governance breaches and improvements not embedded.
Programmes
2/10
✕
No activities or engagement mentioned; people report 'Nothing ever happens here' and left unoccupied, memory boxes incomplete despite prior identification.
Points to consider
No activities or fun programmes, so the job is mostly routine tasks like washing and feeding with little variety.
A person told us, 'I hate this place. Nothing’s happened since I’ve been here. Nothing ever happens here.'
Protecting residents from harm isn't fully sorted, with staff unsure how to spot or report abuse issues.
Continued breach of legal regulation in relation to safeguarding... One staff member... 'I would not know what to do if I had a safeguarding concern.'
Staff numbers are okay for basics but not enough time for chats or engaging with residents properly.
Although there were sufficient care staff on shift, we observed people were still left unoccupied for long periods of time without meaningful staff engagement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Inadequate
Safe
!
Requires improvement
Effective
✕
Inadequate
Caring
!
Requires improvement
Responsive
✕
Inadequate
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews