Last updated: 9 February 2026
"Supportive management, staff involvement and strong safety practices, although the shared manager role with one on extended leave is a concern."
We had no concerns regarding the management of medicines... all appropriate checks and references had been taken up prior to staff starting work... Risks to people's health and safety were assessed and mitigated... provider reviewed incidents and accidents to see if there were any patterns to aid learning.
Staff told us they felt fully involved in the running of the service. We could see meetings were held virtually on a monthly basis, and this had enabled night staff to also join in.
There were enough staff to safely provide care to people, and as there was a consistent staff team, they understood how best to support people.
Per 2019 comprehensive inspection: Staff received regular supervision and training, with refresher courses taken each three years or earlier if required.
Staff told us that they were entirely clear of what was expected from them, and the new registered manager was always available to offer support and advice to them.
Per 2019 comprehensive inspection: The provider ran several activities at the service including art classes, exercise classes, movie nights and cooking classes. Periodic day trips, held BBQ's and invited a music group.
The manager role is shared by two people and one was on extended leave
The registered manager post was held by two staff members, but at the time of the inspection only one staff member was working, as the other was on extended leave.
Only standard training and supervisions with no funded specialist courses
Per 2019 comprehensive inspection: Staff received regular supervision and training... Staff told us they were encouraged to do nationally recognised care qualifications to improve their knowledge and job prospects.
Basic activities programme like art classes, cooking and outings with no specialist approaches
Per 2019 comprehensive inspection: The provider ran several activities at the service including art classes, exercise classes, movie nights and cooking classes... Some people... visiting local cafes, the park... periodic day trips, held BBQ's and invited a music group.
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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