Working at Elm Lodge
2 Yarnborough Hill, Stourbridge, DY8 2EB
Operated by Fairmont Residential Limited
3 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management and strong training, but heavy agency use from recruitment struggles and basic activities hold it back."
Safety & Risk
8/10
✓
Staff had training on how to recognise signs of abuse and report it. They told us they felt confident to raise any safeguarding concerns with the management team. Safeguarding concerns had been shared...
Staff Culture
7/10
✓
Staff told us they felt able to raise concerns with managers without fear of what might happen as a result. The registered manager took a genuine interest in what people, staff, family and professionals had to say.
Staffing Levels
4/10
!
The registered manager and staff told us they had difficulty in recruiting staff. Agency staff were being used regularly. Staff told us they felt concerned about staffing numbers...
Training & Dev
8/10
✓
The training included the wide range of strengths and impairments people with a learning disability or autism may have. It included mental health needs, communication tools, positive behaviour support, trauma informed care...
Management
8/10
✓
Staff spoke positively about the registered manager. One staff member told us; 'I love the management team; this is hands down the best management team I have had. They are so supportive...'
Programmes
4/10
!
Per 2021 comprehensive inspection: people being supported to access the local park and participate in games and music activities within the home.
Points to consider
They use agency staff regularly because it's hard to recruit permanent workers, and some care workers worry about staffing levels even though no one was left at risk.
Agency staff were being used regularly. Staff told us they felt concerned about staffing numbers, but all agreed that support was in place and no one had been at risk because of the staffing levels in the home.
No activities coordinator or structured programme, so the role involves mostly routine care with basic outings, games and music.
Per 2021 comprehensive inspection: We observed people being supported to access the local park and participate in games and music activities within the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews