Working at Elm Lodge
107-109 Enys Road, Eastbourne, BN21 2ED
Operated by Dr V Sapatnekar
27 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive management, good team morale and strong safety practices, although agency staff cover some shifts."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing for people and staff, and promoting safety through the layout and hygiene practices of the premises.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us morale was good and staff worked well as a team; staff told us, they enjoyed working at Elm Lodge.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff on duty to meet people's needs. The registered manager told us that agency staff were being used to cover some shifts. This included night shifts.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us, they received all the training they needed to meet people's needs. Training records showed staff training was kept up-to-date with regular refresher training provided.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt well supported by the registered manager and their colleagues; relatives said the registered manager was welcoming and approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities were provided, these including arts and crafts, music and sensory items... programme of visiting entertainers and activity providers which included pet pals, music and exercise. A yearly planner was displayed.
Points to consider
Staffing levels are adequate but they use agency staff for some shifts, including nights.
Per 2019 comprehensive inspection: The registered manager told us that agency staff were being used to cover some shifts. This included night shifts. Regular agency staff were used when possible to ensure continuity of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews