Working at Elm House Nursing Home
43 Cambridge Road, Southport, PR9 9PR
Operated by Premcard Limited
32 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Long-standing staff familiar with people's needs and a family-like culture where staff feel valued, but no registered manager in post and inaccurate medicines records need fixing."
Safety & Risk
5/10
!
Some safety checks of the environment were not up to date. Medicines records were not always maintained in an accurate and reliable way. Systems to analyse risks required strengthening.
Staff Culture
6/10
✓
People and staff told us they thought of the home as 'one big family.' Staff were keen to tell us how valued and supported they were by the management team.
Staffing Levels
7/10
✓
Many staff members were long standing and were familiar with people's needs. The provider ensured there were sufficient numbers of suitable staff.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 10 months and had submitted an application to register.
Programmes
/10
✕
Points to consider
No registered manager in post, the new one has been there 10 months but is still waiting approval.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 10 months and had submitted an application to register.
Medication records not always accurate and some safety checks like fire ones were overdue.
Medicines records were not always maintained in an accurate and reliable way. Some fire safety checks were slightly overdue and window restrictor checks had not been completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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