Working at Elm House
7 Elm Close, Chesterfield, S44 6EA
Operated by Unic Care Services Ltd
8 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety and supportive leadership with a positive team culture, although unclear staff retention and basic training are drawbacks."
Safety & Risk
8/10
✓
People were protected by robust recruitment procedures from receiving unsafe care from staff that were unsuited to the job. They were safeguarded from abuse and poor practice by staff that knew what action they needed to take.
Staff Culture
7/10
✓
Staff also confirmed that there was a positive culture that inspired teamwork, that the effort and contribution each staff member made towards providing people with the care they needed was recognised and valued by the provider.
Staffing Levels
6/10
✓
The provider had ensured that there were sufficient numbers of experienced and trained care staff on duty.
Training & Dev
6/10
✓
Records relating to staff recruitment and training were also up-to-date and reflected the training and supervision care staff had received.
Management
7/10
✓
Staff said there was always an 'open door' if they needed guidance from any of their colleagues, including the registered manager and deputy manager. The deputy manager said the provider, who was also the registered manager, was supportive and approachable.
Programmes
6/10
✓
People had a range of activities that were organised to suit each individual and varied on a daily basis. People attended work and day centre activities in the community. Care staff also coordinated and organised outings to community facilities.
Points to consider
Staff numbers are sufficient but there's no info on staff retention or agency use to show it's better than average.
The provider had ensured that there were sufficient numbers of experienced and trained care staff on duty.
Training is standard with induction and supervision but no specialist courses or funded qualifications mentioned.
Records relating to staff recruitment and training were also up-to-date and reflected the training and supervision care staff had received.
Activities include outings and day centres with individual plans but no dedicated coordinator or specialist programmes.
People had a range of activities that were organised to suit each individual and varied on a daily basis. Care staff also coordinated and organised outings to community facilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews