Working at Elm

Staff were trained in safeguarding and knew what to do... Risk assessments in place were reviewed regularly... People continued to receive their medicines as prescribed. Medicines were stored securely.

Staff told us they did receive good support and feedback, and the management team were consistent in their approach. One staff member explained... had felt listened to and fully supported.

There were sufficient staff on shift to keep people safe. Staff told us that staffing levels were good.

Staff training was provided to ensure they had the skills, knowledge and support needed to perform their roles. Specialist training was provided to make sure that people's needs were safely met and they were supported effectively.

Staff were well supported by the manager and management team. Staff we spoke with were positive about the senior staff and management in place, confirming staff had regular supervision meetings.