Working at Ellwood Place Dementia Care Home
Ifield Park, Rusper Road, Crawley, RH11 0JE
Operated by QH IP Ltd
30 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive approachable managers and a positive compassionate culture, but gaps in medicines records and staff turnover need attention."
Safety & Risk
5/10
!
However, there were some gaps in records relating to people’s medicines and care.
Staff Culture
7/10
✓
Staff and leaders demonstrated a positive, compassionate, listening culture, promoting trust and understanding between them and people using the service.
Staffing Levels
6/10
✓
There were enough staff to ensure people’s safety and meet their needs.
Training & Dev
6/10
✓
Staff skills and knowledge were monitored through competency checks and supervisions to ensure their knowledge was practiced and embedded.
Management
7/10
✓
Staff were able to raise concerns; they told us managers were approachable and supportive.
Programmes
6/10
✓
People were engaged, stimulated, and they had opportunities to partake in group or individual activities.
Points to consider
Gaps in medication records and falls auditing mean safety checks have some weak spots.
However, there were some gaps in records relating to people’s medicines and care. ... some shortfalls in falls auditing processes which had not always considered or analysed trends and patterns.
Staff turnover from recent changes means the team has been through some upheaval.
Some staff told us about some staff leaving and various changes over the past year which had impacted on them.
Activities are regular group and individual ones but no specialist or innovative programmes mentioned.
People were engaged, stimulated, and they had opportunities to partake in group or individual activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews