Working at Elliott Residential Care Home
46-48 Highfield Street, Leicester, LE2 1AD
Operated by Elliott Care Home Ltd
17 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported in a positive family environment with good specialist training, but limited activities, routine care and management improvements still bedding in."
Safety & Risk
7/10
✓
Staff had received training on safeguarding... When safeguarding concerns were identified these were reported appropriately... improvements to ensure people's medicines were managed safely.
Staff Culture
8/10
✓
There was a positive atmosphere and staff felt supported and happy to work at the service... 'It is a family environment and we all work together to make it like this.'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs... The provider had recruited staff to fill staffing vacancies which had improved the consistency of support.
Training & Dev
7/10
✓
Staff were supported to complete specialist training in Autism awareness in line with best practice. Staff told us training gave them better insight into people's needs.
Management
6/10
✓
People, relatives and staff were unanimous in their praise of the leadership... but improvements were yet to be fully implemented or embedded.
Programmes
4/10
!
Resident's meetings were held regularly... in addition to ideas for days out. People described... going out independently, going out with support.
Points to consider
The role is mostly routine personal care with basic outings planned in resident meetings, no activities coordinator or specialist programmes.
Resident's meetings were held regularly and issues such as respecting others and keeping safe were discussed, in addition to ideas for days out.
Staffing is adequate to meet needs after filling vacancies, but nothing special like long team stability or minimal agency use.
There were enough staff on duty to meet people's needs and... The provider had recruited staff to fill staffing vacancies which had improved the consistency.
Manager is approachable and supportive but some processes like care plan reviews are still being bedded in for full reliability.
The registered manager... was in the process of reviewing care plans... However, improvements were yet to be fully implemented or embedded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews