Working at Elliott House
Seaside Lane, Peterlee, SR8 3PG
Operated by Paramount Care (Easington) Limited
11 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Approachable management fosters a positive culture where staff feel supported, but unclear staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
Improvements had been made to medicines management, so medicines were managed safely. The registered manager had introduced improvements to ensure all risks to people had been assessed, and safety was monitored and well-managed within the service.
Staff Culture
8/10
✓
There was a positive atmosphere at the service. Staff spoke very positively about working at the service and the people they cared for. Staff said the registered manager was very approachable and they were supported in their role.
Staffing Levels
6/10
✓
There were sufficient staff to support people safely.
Training & Dev
7/10
✓
Staff followed a comprehensive training programme to develop their knowledge and skills. One staff member commented, 'There are great opportunities for career progression and development.'
Management
8/10
✓
The home had a new registered manager since the last inspection and a management team who had good knowledge of people's needs and clear oversight of processes in the home. Staff said the registered manager was very approachable and they were supported in their role.
Programmes
6/10
✓
Within the service a range of entertainment and activities was also available for people to socialise and engage if they wished. A regular newsletter advertised people's suggested activities and organised events.
Points to consider
Staff numbers are enough for safe care, but no info on staff sticking around long-term or low agency use.
There were sufficient staff to support people safely.
Activities include outings, events from a newsletter, and pets, but no specialist programmes or trained coordinator to make the role more varied.
Within the service a range of entertainment and activities was also available... A regular newsletter advertised people's suggested activities and organised events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews