Working at Ellens Court Care Home
Lady Margaret Manor Road, Sittingbourne, ME9 0NT
Operated by Inspire Care Outreach Limited
9 bedsResidential homesHomecare agenciesSupported living
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Supportive approachable management, long-serving stable staff and effective training, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff understood safeguarding and reporting; risks assessed and managed; medicines safely administered with protocols followed; incidents recorded and reviewed (e.g. falls).
Staff Culture
7/10
✓
Staff felt supported and confident in management; stable team with positive interactions, relatives described staff as committed and caring.
Staffing Levels
8/10
✓
A lot of staff have been there a long time; no new staff employed since last inspection; staffing levels met needs with minimum two staff on duty during day.
Training & Dev
8/10
✓
Programme of refresher and specialist training (e.g. mental health conditions, medicines); staff had supervisions and opportunities to reflect on practice.
Management
8/10
✓
Staff felt well supported by the management team; staff said the management team were easy to talk to and listened and acted on their views.
Programmes
6/10
✓
Varied activities including fishing trips, gardening vegetables, outings for coffee and pub breakfasts, cooking, holidays, and resident-chosen events like heritage railway.
Points to consider
Varied everyday activities like trips, gardening and cooking, but no dedicated activities coordinator or named specialist programmes.
People supported to follow interests with fishing trips, growing tomatoes and potatoes, outings, cooking; no mention of activities coordinator or specialist programmes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews