Last updated: 10 February 2026
"Supportive approachable management, long-serving stable staff and effective training, although activities lack a dedicated coordinator."
Staff understood safeguarding and reporting; risks assessed and managed; medicines safely administered with protocols followed; incidents recorded and reviewed (e.g. falls).
Staff felt supported and confident in management; stable team with positive interactions, relatives described staff as committed and caring.
A lot of staff have been there a long time; no new staff employed since last inspection; staffing levels met needs with minimum two staff on duty during day.
Programme of refresher and specialist training (e.g. mental health conditions, medicines); staff had supervisions and opportunities to reflect on practice.
Staff felt well supported by the management team; staff said the management team were easy to talk to and listened and acted on their views.
Varied activities including fishing trips, gardening vegetables, outings for coffee and pub breakfasts, cooking, holidays, and resident-chosen events like heritage railway.
Varied everyday activities like trips, gardening and cooking, but no dedicated activities coordinator or named specialist programmes.
People supported to follow interests with fishing trips, growing tomatoes and potatoes, outings, cooking; no mention of activities coordinator or specialist programmes.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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