Working at Ellenbrook House
10 Cutenhoe Road, Luton, LU1 3ND
Operated by Vivre Care Ltd
6 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Staff get thorough training and supervisions in an open, supportive culture, but no information on staff retention or agency use."
Safety & Risk
8/10
✓
Staff were knowledgeable about protecting people from harm and abuse... personalised risk assessments... in place... Medicines were managed safely... staff regularly audited people's medicines.
Staff Culture
8/10
✓
There was an open and inclusive culture... service was run as a family and staff... involved in every step... staff told us they were well supported.
Staffing Levels
6/10
✓
Rotas we viewed showed there was enough staff with varying skills on duty... 'There is always enough staff around.' We observed this during our inspection.
Training & Dev
8/10
✓
Staff received a comprehensive induction process and on-going training... All support workers had either gained or were working towards a nationally recognised qualification... regular one to one time for supervisions.
Management
8/10
✓
People knew the registered manager and were able to see her when required... observed the registered manager chatting with staff... relationship... open and respectful.
Programmes
7/10
✓
People chose to engage in a range of educational, therapeutic and recreational activities. The provider employed an occupational therapist and an art therapist... gym and aqua aerobics.
Points to consider
Staffing levels are sufficient to meet needs, but no info on staff staying long-term or using agency workers.
There were sufficient staff, with the correct skill mix... Rotas we viewed showed there was enough staff... 'There is always enough staff around.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews