Working at Ellenborough Nursing Home
9-11 Neva Road, Weston Super Mare, BS23 1YD
Operated by Ellenborough Care Limited
29 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel happy and supported in a positive team with approachable management, but reliance on agency staff and fewer evening workers are drawbacks."
Safety & Risk
7/10
✓
Medicines were now managed safely... The provider had systems in place to protect people from abuse... Risks to people such as falls... had been identified and plans implemented.
Staff Culture
8/10
✓
Staff were positive and told us they were happy working at the home. They reported a supportive team... 'I love it here. I am happy.' 'It's a wonderful place to work.'
Staffing Levels
5/10
!
The provider had deployed sufficient numbers of staff to meet people's care needs... One member of staff told us, 'We use regular agency staff.' There was an agency member of staff working during our inspection... 'There are not so many staff on in the evenings.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received a continual training programme... regular supervision to discuss their performance.
Management
7/10
✓
Staff reported a supportive team with good communication and an approachable registered manager.
Programmes
6/10
✓
'The activity person is friendly and very good, they give me things to do.' Per 2019: activities co-ordinator... singer... hairdresser.
Points to consider
Staffing levels are adequate but they rely on regular agency workers and there are fewer staff in the evenings.
'We use regular agency staff.' There was an agency member of staff working during our inspection. 'There are not so many staff on in the evenings.'
There is an activities coordinator running regular basic events like singers and hairdressers, but nothing innovative to enrich the working day.
'The activity person is friendly and very good.' Per 2019: activities co-ordinator... a singer... dedicated hairdressing room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews