Working at Ellenborough Court
3 Ellenborough Crescent, Weston Super Mare, BS23 1XL
Operated by Community Therapeutic Services Limited
5 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management, positive staff culture with low turnover and strong safety practices, although activities limited to basic outings without specialist programmes."
Safety & Risk
9/10
✓
Assured provider preventing infections, meeting shielding and distancing, using PPE effectively, accessing testing, hygiene practices, outbreak management, up-to-date policy. 2021 targeted inspection.
Staff Culture
8/10
✓
"I love it here, it's the best job I have ever had"; staff morale good, felt confident, appreciated and would recommend as a place to work. Per 2018 comprehensive inspection.
Staffing Levels
7/10
✓
There were enough staff to meet people's needs, staff had time to spend with people, low turnover, shortages covered by familiar bank staff. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Specialist training provided in positive behaviour support and "Sex and the 3R's"; staff attended supervision regularly and felt well supported. Per 2018 comprehensive inspection.
Management
8/10
✓
People and staff all stated that the registered manager was a, "Fantastic manager" and "She's open and transparent"; staff felt appreciated and supported. Per 2018 comprehensive inspection.
Programmes
4/10
!
People supported with outings, theatre trips, college, swimming pool, city breaks like Paris; strong community links. Per 2018 comprehensive inspection.
Points to consider
Only basic outings and community trips mentioned, no activities coordinator or specialist programmes to make the role more varied and creative.
People said "I go out all the time"; supported to college, swimming pool, theatre trips, Paris. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews