Working at Ellasdale Road
5 Ellasdale Road, Bognor Regis, PO21 2SG
Operated by Aspens Charities
6 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Good training and varied activities, but inconsistent leadership and mental capacity paperwork gaps need attention."
Safety & Risk
6/10
✓
Per 2021: 'We were assured that the provider was preventing visitors from catching and spreading infections... [all IPC measures]'; Per 2018 comprehensive inspection: 'People received their medicines... safely... good knowledge... safeguarding... incidents... timely... but Mental capacity documentation did not reflect... restrictive practises'
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: 'Staff told us, "I love it here. I feel part of a team..." "incredibly rewarding working here"'; Per 2021: 'Staff felt supported... acting manager... very supportive'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'There were enough staff to support people. Any absences were covered first by staff from the home and then regular agency staff... agency staff were not used during the day, but as a second person... for night shifts'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'regular training... NAPPI training... specialised training such as epilepsy and autism... opportunities for staff to complete a National Vocational Qualification (NVQ)... regular supervision and appraisals'
Management
4/10
!
Per 2021: 'The acting manager was a counsellor...'; Per 2018 comprehensive inspection: 'The service was not consistently well-led... quality audits... had not identified some inconsistencies... Mental capacity documentation did not reflect the views'
Programmes
7/10
✓
Per 2018 comprehensive inspection: 'individual activity timetables... sewing machine... adaptive bicycles... voluntary jobs... ice-skating, horse-riding, pottery classes, Zumba, gym... massages... holidays'; Per 2021: 'online Zumba... access the community and go for walks'
Points to consider
No permanent manager, just an acting one, and past audits missed issues with mental capacity paperwork.
The acting manager was a counsellor... Per 2018: Although quality audits were completed regularly, they had not identified some inconsistencies... Mental capacity documentation did not reflect the views of the person
They use some regular agency staff for night shifts when people are off.
Any absences were covered first by staff from the home and then regular agency staff... for night shifts
Gaps in mental capacity paperwork for people using restrictive practices.
Some people whose support needs involved restrictive practises, did not have mental capacity assessments specific to these
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews