Working at Elizabeth House
68 Island Road, Canterbury, CT3 4DD
Operated by Cooper Tarry Partners LLP
22 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A positive culture treating residents like family and good training support staff well, but staffing lacks stability and activities are not innovative."
Safety & Risk
7/10
✓
Staff we spoke with had a good understanding of safeguarding concerns and reporting processes. Risks to people were assessed, recorded and minimised where possible. Per 2019 comprehensive inspection; 2021 infection control assured effective.
Staff Culture
8/10
✓
We observed a positive culture, where people spoke with each other and staff with mutual respect. A healthcare professional told us staff care for all the residents like one of their family. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
People and staff told us there were sufficient number of staff to meet their needs and keep them safe. We observed staff having time to spend with people and engage in meaningful conversations. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff told us they received regular support through training and supervision. A healthcare professional told us the staff's knowledge of the support needs of people with Korsakoff's Syndrome was very good. Per 2019 comprehensive inspection.
Management
7/10
✓
Managers were open and transparent, and people and staff felt they were able to approach them at any time. Per 2019 comprehensive inspection.
Programmes
6/10
✓
The service had an activities coordinator who organised activities for people, including bingo, walks, days out art therapy and art exhibitions. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are sufficient to meet needs and chat with residents, but no details on stable long-term team or minimal agency use.
People and staff told us there were sufficient number of staff to meet their needs and keep them safe. Per 2019 comprehensive inspection.
Activities include bingo, walks, art therapy and outings with a coordinator, but nothing specialist or innovative to vary the workday.
The service had an activities coordinator who organised activities for people, including bingo, walks, days out art therapy and art exhibitions. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews