Last updated: 9 February 2026
"Supportive managers and a positive staff culture with good training and activities, although they rely on agency staff while recruiting permanent carers."
Staff were aware of how to recognise signs of abuse and knew the procedures to follow... The provider demonstrated a reflective approach and implemented changes when lessons had been learned from incidents
Staff told us how much they enjoyed working at the home and how much people meant to them and this was demonstrated within their practice
the registered manager was continuing to recruit, however in the interim period had ensured that there were sufficient staff to meet people's needs through the use of temporary staff
All staff had access to on-going learning and development to equip them with the necessary skills to support people effectively. In addition to completing the provider's core training, staff undertook courses that were specific to the needs
The manager and deputy manager are really supportive and the door is always open
The home has a person to organise things every day. There is a notice board of the programme... interactive television... gardening... visits from the nursery children
Staffing levels are now sufficient after recent increases, but they still use agency staff from two agencies while recruiting more permanent carers
the registered manager was continuing to recruit, however in the interim period had ensured that there were sufficient staff to meet people's needs through the use of temporary staff. Efforts had been made to ensure continuity of staff as the registered manager only used two agencies
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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